Account lockout for a ZITADEL Cloud account — sole administrator locked out
❓Question✅Solved
I followed the Account Lockout Policy (https://zitadel.com/docs/legal/policies/account-lockout-policy), but it's a dead end for free plan users. The link to "support page in the customer portal" leads to no possibility to create a ticket or provide an email. I just tried the hi@zitadel.com mail address. What else can I do to get help to unlock my cloud account?
Thanks a lot.
Thanks a lot.
Procedures and requirements for regaining access to cloud services in cases of lost credentials or misconfiguration
