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ZITADELā€¢3w agoā€¢
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Can't submit tickets

āŒUnsolvedšŸŖ²Bugs
Use-case: Setting up a new dev environment for a large enterprise system
Environment: Zitadel Cloud
Version: 4.11.0
Stack: Zitadel Cloud is the only relevant component here
What you expected to happen: Ability do submit tickets (we are paying for SLA with the Pro plan)
What went wrong: Get message "The form could not be submitted because some fields contain errors.".
Attachments: found this response in the web console

<script type="text/javascript">
    /* <![CDATA[ */
    window.parent.postMessage({
        "formGuid": "da1b9215-edf9-4032-8a30-79b2250ae75a",
        "accepted": false,
        "conversionId": "<redacted>",
        "validationResults": [{
            "formSubmissionValidationType": "INVALID_EMAIL",
            "fieldName": "email",
            "propertyReference": "0-1/email",
            "localizedVisitorErrorMessage": "Please enter a valid email address."
        }, {
            "formSubmissionValidationType": "INVALID_EMAIL",
            "fieldName": "email",
            "propertyReference": "0-1/email",
            "localizedVisitorErrorMessage": "Email address <redacted-user>@<redacted-org>@<redacted-org>.zitadel.cloud is invalid"
        }],
        "automaticLinker": false
    }, "*")
    /* ]]> */
</script>
<script type="text/javascript">
    /* <![CDATA[ */
    window.parent.postMessage({
        "formGuid": "da1b9215-edf9-4032-8a30-79b2250ae75a",
        "accepted": false,
        "conversionId": "<redacted>",
        "validationResults": [{
            "formSubmissionValidationType": "INVALID_EMAIL",
            "fieldName": "email",
            "propertyReference": "0-1/email",
            "localizedVisitorErrorMessage": "Please enter a valid email address."
        }, {
            "formSubmissionValidationType": "INVALID_EMAIL",
            "fieldName": "email",
            "propertyReference": "0-1/email",
            "localizedVisitorErrorMessage": "Email address <redacted-user>@<redacted-org>@<redacted-org>.zitadel.cloud is invalid"
        }],
        "automaticLinker": false
    }, "*")
    /* ]]> */
</script>
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