Reset useraccount with only local access without account
Hi all
I have the Problem, i activated on my admin account my MFA but when i try to login now, it does not accept the code. Of course i tried different timings etc.
The Server runs actual version 2.71.9
Is there any way with local CLI or something to reset the User Account or Reset generel something?
Im fully locked out of the server and have no clue why (The Password for the Master account does also not work)
Regards
2 Replies
Hi @HESS-BEA, I'm an AI assistant for ZITADEL. While a team member reviews this question, I'll see if I can find relevant sources for your question.
Answer
I wasn't able to find a direct answer, here are some relevant sources:
1. How to regain access in a self hosted instance? (1) : Discusses regaining access when locked out of a self-hosted ZITADEL instance by creating a System User with appropriate roles and using the API to unlock or update the user.
2. Update Password Lockout Settings (2) : Shows how to configure lockout settings including
maxOtpAttempts which controls when accounts get locked after failed OTP attempts.
If you'd like, I can provide a general approach based on my knowledge of identity systems and recovery procedures - would that be helpful?
To learn more, see the sources I considered:
[1] How to regain access in a self hosted instance?
[2] Update Password Lockout Settings
Feel free to tag @Ask Inkeep with additional questions.
Got it. Tagging @Rajat for additional help.hey @ICSharp you can remove MFA from the affected org via the API if that helps for you to gain access from the UI OR change password from the API for that user