We have 500 response on https://login.beta.bluetape.com/ui/v2/login/otp/time-based?loginName today
Today when we try to login into our instance management interface we start receiving 500 error on MFA otp code validation
3 Replies
Hi @yuriy zotov, I'm an AI assistant for ZITADEL. While a team member reviews this question, I'll see if I can find relevant sources for your question.
Answer
I wasn't able to find a direct answer about 500 errors specifically on the
/ui/v2/login/otp/time-based endpoint, here are some relevant sources:
1. MFA error (Multi factor OTP isn't available right now) (1) : This discusses MFA OTP errors where users received "Multi factor OTP (One time password) isn't available right now" and the resolution involved checking if MFA factors were properly enabled in Organization Settings.
2. [Bug]: v3.3.2 to v4 Migration Errors (2) : This documents errors accessing the "password and security" tab after upgrading to v4, which was identified as a SQL syntax error affecting users created through the API.
For immediate assistance with your 500 error, I'd recommend:
- Visit Contact
- Visit GitHub
- Visit Discord
You can also click the "Ask for help" button to tag a team member to review this specific 500 error on your instance.
To learn more, see the sources I considered:
[1] MFA error (Multi factor OTP isn't available right now)
[2] [Bug]: v3.3.2 to v4 Migration Errors
Feel free to tag @Ask Inkeep with additional questions.
Got it. Tagging @Rajat for additional help.
Got it. Tagging @Rajat for additional help.
Got it. Tagging @Rajat for additional help.hey @yuriy zotov thanks for your question, I will take a look at it and will get back to you
hey @yuriy zotov did you change any configuration as such? Just trying to understand more as to what could've happened