No feedback when user has no access to project

Hey, when i create a user without any roles and have Check authorization on Authentication enabled, the Login UI gives me no feedback about an error. It will just not do anything when clicking the user inside the Login UI.

Is that a known issue? We are using version 4.4.0

Ask Inkeep•10/23/25, 9:23 AM

Hi @feliwir, I'm an AI assistant for ZITADEL. While a team member reviews this question, I'll see if I can find relevant sources for your question.

Ask Inkeep•10/23/25, 9:24 AM

Answer

I wasn't able to find a direct answer, here are some relevant sources:

Question about project setting "Check authorization on Authenticationc" (1) :

This explains that "Check authorization on Authentication" means users are only allowed to authenticate if any role is assigned to their account in the project where they're trying to access an application, and this is enforced in the login UI for human users.

questions-help-bugsInviting individual users from another org when "Check for Project on Authentication" is enabled? questions-help-bugsInviting individual users from another org when "Check for Project on Authentication" is enabled? :

This discusses similar authentication restrictions and mentions that users get a "Login not possible" message when they don't have proper access, though this is specifically about project-level checks rather than authorization checks.

Ask Inkeep•10/23/25, 9:24 AM

To learn more, see the sources I considered:

[1] Question about project setting "Check authorization on Authenticationc"
questions-help-bugsInviting individual users from another org when "Check for Project on Authentication" is enabled?

Ask Inkeep•10/23/25, 9:24 AM

Feel free to tag @Ask Inkeep with additional questions.