Created a free instance for PoC, clicking on Manage will throw the browser in a loop
Use-case: Moving from self-hosted to managed. Migrated our data using this guide.
Environment: Zitadel Cloud
Version: v4.2.2
Stack: Just Zitadel Cloud, we want to move from self-hosted to managed
What you expected to happen: After we succesfully migrated our data, we expected the web page to manage the instance. It worked on the first day after import, but the next day it loops.
What went wrong: Browser goes into never-ending loop, tried Chrome, Edge, Firefox, incognito mode. Different users experience the same.
Attachments: See screenshot
1. After logging in to https://<instance-name>-evdek0.us1.zitadel.cloud/
2. Browser redirects to: https://<instance name>-evdek0.us1.zitadel.cloud/ui/console/auth/callback?code=joI1CTJTWgc..etc&state=QTNOT0pt..etc
3. Then to https://<instance name>-evdek0.us1.zitadel.cloud/ui/console/auth/callback
4. Then to https://<instance name>-evdek0.us1.zitadel.cloud/ui/console
5. Then to https://<instance name>-evdek0.us1.zitadel.cloud/ui/console/auth/callback?code=fSSyaztyN8Flv14..etc&state=NXNlUlRW..etc
6. Then back to step 2
4 Replies
I believe this issue might be related to this issue. When inspecting the traffic with mitmproxy, i see a 500 after logging in:
From the response:
{
"error": "No _rsc supported"
}
Hi, I don't know exactly what happened, but I too had a similar problem a few hours ago (but on self-hosted) and I'm sharing my notes with you - maybe it will help:
--
Infinite reloading
Problem:
Page reloads infinitely / [object Object] error top right Solution:
1. clear cookies/cache/LocalStorage/etc. from the page 2. something like Keepersecurity/1Password/etc. must not fill in the Browser BasicAuth if available. If set up is already incorrect, remove permission for the password-manager for that BasicAuth (e.g. by restarting the Browser).
Page reloads infinitely / [object Object] error top right Solution:
1. clear cookies/cache/LocalStorage/etc. from the page 2. something like Keepersecurity/1Password/etc. must not fill in the Browser BasicAuth if available. If set up is already incorrect, remove permission for the password-manager for that BasicAuth (e.g. by restarting the Browser).
Hi, thank you for sharing your notes!
The behavior you described seems exactly the same where the page reloads infinitely with the red [object Object] error in the top right corner. Unfortunately I wasn't able to solve it. We tried different browsers (Firefox, Edge, Chrome) without extensions and in incognito mode. It made no difference, so at this moment it looks like it is not caused by the browser.
When looking at the traffic between the browser and the server, right after logging in, I'm getting a 500 error. The request is something like:
And the response is this:
I don't know what this means or if this even is related to the problem, but it is something that was mentioned in a related post with similar behavior (infinite reloading).
Found it! Apparently it had to do with a resource setting that prevented other users to open the database.
This was evidently no a bug, so apologies. It can be marked as solved. Thanks for the input!
🎉 Looks like you just helped out another community member! Thanks for being so helpful <@244555032177934337>! You're now one step closer to leveling up—keep up the amazing peer support! 🚀