Manuel
Manuel2mo ago

I can not set my instance settings to require a org domain suffix on all usernames

I get the error "User already exists (V3-DKcYh)" but I only have a single organization that already has suffixes enabled. How can I find that ghost user that is blocking this setting? (see also: https://discord.com/channels/927474939156643850/1283210322810765343/1283210322810765343)
4 Replies
Ask Inkeep
Ask Inkeep2mo ago
Hi @Manuel, I'm an AI assistant for ZITADEL. While a team member reviews this question, I'll see if I can find relevant sources for your question. Answer I wasn't able to find a direct answer, here are some relevant sources: 1. ZITADEL Organizations :
Explains how ZITADEL handles usernames, org domain suffixes, and describes the effect of enabling the "user loginname must contain orgdomain" setting, including how usernames are generated and displayed. 2. [Bug]: User already exists error for external IDP login when checking for existing username :
Describes a scenario where username uniqueness and suffix handling can result in a "User already exists" error, even when domain suffixes are enabled, especially involving external identity providers. Feel free to tag @Ask Inkeep with additional questions.
Arnau
Arnau2mo ago
I had a similar experience with orphaned records, see https://discord.com/channels/927474939156643850/1404888964892196915
Manuel
ManuelOP2mo ago
Sadly there is nothing in eventstore.unique_constraints that would explain the error, I found some names of deleted users, but none where duplicartes, I deleted all of them and still get the error
fcoppede
fcoppede2mo ago
Hello @Manuel apologies for the delay, have you tried upgrading to the latest version? There was a bug related to this issue that has been fixed. Thanks!

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