Caio RosaC
ZITADELβ€’7mo agoβ€’
2 replies
Caio Rosa

Translator error while on 2fa screen, now my admin user is stuck in 2fa step

I've been using this regularly for months, we have in staging environment running with no problems, now in production environment for a couple of weeks starting tests to move real production apps on it, but today I suddenly go login to it and got this error.

time="2025-07-09T10:40:22Z" level=warning msg="missing translation" args="map[]" caller="/home/runner/work/zitadel/zitadel/internal/i18n/translator.go:173" error="message "non-UTF-8 in decrypted string" not found in language "en"" id="non-UTF-8 in decrypted string"
time="2025-07-09T10:40:37Z" level=warning msg="missing translation" args="map[]" caller="/home/runner/work/zitadel/zitadel/internal/i18n/translator.go:173" error="message "non-UTF-8 in decrypted string" not found in language "en"" id="non-UTF-8 in decrypted string"
I couldn't find anything related to it on the docs or on github issues. Now my admin user is stuck in the 2fa screen and I cannot go back.


I am posting this here in hopes someone can point me to the best way I could debug this issue.
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