Zitadel - interaction required error
Hi guys.
If there are 1+ active users, you must constantly select an account in zitadel every time you reload the page.
Error from the FE application logs:
response {
"state": "b2lkYy1zcGEuo42UfSOVeSaPn4UwWiaL",
"error": "interaction_required",
"error_description": "Unfortunately, the user may be not logged in and/or additional interaction is required."
}
How can I make sure that the session remains active when I reload the page?1 Reply
Hello @Igor thanks for reaching out to our community, this is Federico Coppede, glad to help you! Can you please share with me the exact steps you follow to reproduce that error?
Could you please share with me a network trace of the complete flow?
Sample steps to create a network trace using Chrome:
Step 1: Open Chrome Developer Tools
Navigate to the page where you want to start the trace.
Press:
F12 or
Ctrl + Shift + I (Windows/Linux) or
Cmd + Option + I (Mac)
Step 2: Go to the "Network" Tab
In DevTools, click the “Network” tab (top of the panel).
Make sure the red recording dot 🔴 is active.
Step 3: Enable “Preserve Log” Option
Check the “Preserve log” box at the top.
Step 4: Start the Trace
Click the Clear button (⛔ symbol or right-click > Clear) to remove previous entries.
Perform the action you want to capture
Step 5: Save the HAR File
Important: HAR files can include PII, you can remove this by editing the HAR file as a text file and removing passwords or any other data that could be recorded.