Lee Morris
Lee Morris4mo ago

Issue signing up to zitadel cloud

Hi guys, the signup form appears to be broken on the website. I can enter an email address, then a name and password but the button spins for a moment then does nothing. My browser console shows a 500 response from the email endpoint. Any ideas? Thanks
8 Replies
Rajat
Rajat4mo ago
Hey @Lee Morris thanks for your question, can you please share any screenshot?. Are you self hosted or on cloud?.
Lee Morris
Lee MorrisOP4mo ago
Hi @Rajat I was trying to sign up for a cloud account on your website. clicking "Get started" shows a spinner for a second, then doesn't do anything, but the console shows a 500 response from the email endpoint.
No description
Rajat
Rajat4mo ago
hey @Lee Morris thanks for reporting this, I am checking it on my side too. HI @Lee Morris can you pls share the URL? Is it still happening?. Is it the login URL https://zitadel.com/login ? hey @Lee Morris I just comformed, signups are broken, I will get back to you.
Lee Morris
Lee MorrisOP4mo ago
thanks @Rajat
Rajat Singh
Rajat Singh4mo ago
Hey @Lee Morris the fix has been deployed, can you please check again
Lee Morris
Lee MorrisOP4mo ago
Can confirm signup worked fine this time, thanks for sorting!
Rajat Singh
Rajat Singh4mo ago
hey @Lee Morris Glad it worked, pls mark my answer with ✅ so it auto closes the issue. Thanks
Gigi the Giraffe (Zitadel)
🎉 Looks like you just helped out another community member! Thanks for being so helpful <@403882453653127168>! You're now one step closer to leveling up—keep up the amazing peer support! 🚀

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