Ty
Ty5mo ago

Outage information

We were hit by the outage yesterday pretty hard https://status.zitadel.com/incidents/290183, for about half an hour our users weren't able to login to our app. One thing that we tried to mitigate the issue was turning off the custom login that we were using which is largely based on the next app found at https://github.com/zitadel/typescript. It's somewhat unclear to me if that was the full solution or if we happened to do the switch around the same time that the cloud issues were resolving, but we did see an immidiate improvement upon switching. So I'm wondering what are the performance differences between using the built in UI vs. a custom login calling in through the API? Are there things we could do to improve that and make the custom login more robust? Thank you.
1 Reply
Raccine
Raccine4mo ago
Hey there @Ty! I'm really sorry to hear you were impacted by this - Let me raise this with engineering internally and see what the best approach would be for you moving forward. I'll follow up as soon as I have more insight from the team. Thank you for flagging this!

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