Onboarding email marked as spam
I am using sendmetric as SMTP relay for a self hosted Zitadel 2.70.0. Sendmetric is marking Zitadel's email messages, in Spanish, as spam. Here it is the message sendmetric's support sent me:
"After looking further into our logging for messages marked as spam by the sender you referenced, it scored high from multiple engines we utilize to detect spam. As a result it was marked as spam. Please keep in mind if we mark something as spam it will also likely be rejected as spam by the recipients you are sending to. Our best advice is to modify the content of the message you are sending and run it through some content checkers that score how spammy your message might be to improve it."
Is it possible to completely customize the email template in Zitadel to avoid these problems?
1 Reply
I'm checking with my SMTP provider. I have sent them the source code of the email message. I'll wait for their answer, I assume they'll check it with their spam filters.