ianmuhia
ianmuhia4mo ago

unable to create account

Zitadel says account already existing while i try to login with a different org
6 Replies
fabienne
fabienne4mo ago
Can you explain more in detail what you try to do? A user can only exist in one organization, e.g the username has to be unique it sounds like you want to create a user that already exists
ianmuhia
ianmuhiaOP4mo ago
so i have 2 organinzations in my zitadel instance .. i have an account created via external id (google) in org A if i try to create an account in org B using the same google account i get User.ExternalIDP.Alreadyexist
No description
fabienne
fabienne4mo ago
ok, so i guess you have added google as an idp in your default settings and use that one in both your organizations. unr unfortunately then it looks like exactly the same account and Zitadel doesn't know which one to take. Can you try adding google as a idp on your organization explicitly
ianmuhia
ianmuhiaOP4mo ago
ok is there an easy way to do this or i have to configure google as a idp again for each org. Also arent the accounts separate per organization ? @fabienne thanks for the above solved my problem
fabienne
fabienne4mo ago
great to hear.
Gigi the Giraffe (Zitadel)
@fabienne, you cannot mark your own questions as solved.

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