Ramsai
Ramsai12mo ago

MFA error (Multi factor OTP isn't available right now)

Hi team , I am working on building custom login UI. When I try to check the TOTP from google authenticator I am always getting the error Multi factor OTP (One time password) isn't available right now. I couldn't debug the error causing this. Could you please help me out why I am getting this error when I am trying to check TOTP. This is the end point I am hitting https://$ZITADEL_DOMAIN/v2/sessions/$SESSION-ID and I am attaching the link for check TOTP below https://zitadel.com/docs/guides/integrate/login-ui/mfa#check-totp
ZITADEL Docs
Multi-factor authentication (MFA) is a multi-step account authentication which requires to user to enter more than only the password.
9 Replies
Unknown User
Unknown User12mo ago
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Ramsai
RamsaiOP12mo ago
No @Valentyn , we haven't enabled the force MFA. We wanted MFA to be a users choice
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Unknown User12mo ago
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Ramsai
RamsaiOP12mo ago
Yes, Valentyn passwordless was allowed.
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Unknown User12mo ago
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shree_harsha
shree_harsha12mo ago
Yes it is added.
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shree_harsha
shree_harsha12mo ago
The issue is with new registrations. Is there a way to check if mfa challenge is added to user?
fabienne
fabienne12mo ago
can you send the exact error with the error code you get?
fabienne
fabienne12mo ago
in the management console on the user detail page, you should see the factor listed on this screen:
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