Z
ZITADEL
Z
ZITADEL
All E-Mails end up in Spam on Gmail
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F
FFO
•
10/12/22, 1:39 PM
Thanks for bringing this up
, we will investigate on this
.
From a first glance everything looks to be fine with SPFK
, DKIM
, DMARC as well as the spam score
, so it must be something with the mail
.
F
FFO
•
10/12/22, 10:06 PM
I was just checking all the different data I could get my hands on and I cannot see why this happens
.
Are you able to get a mail that was blocked forwarded to us
?
F
FFO
•
10/15/22, 10:37 AM
Hm zitadel Cloud should have DMARC in place
F
FFO
•
11/17/22, 1:16 PM
We are currently testing the new mail provider
, the migration from our side is scheduled to be taken care of in the next 1
-2 weeks
.
Migration might take some time to switch every customer
.
F
FFO
•
11/17/22, 1:16 PM
In general we recommend for production setups to setup a custom SMTP server in the customers control
.